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Oversees all IT Required to Keep the City of Franklin Running

Dr. Jordon Shaw
2014, Doctor of Business Administration in Business Administration
Argosy University, Nashville
Director of Information Technology at City of Franklin in Tennessee

“My degree from Argosy University was important in helping me to [move into] my current position as the IT director. My position requires not only a degree in technology, but in business administration as well.”

Oversees all IT Required to Keep the City of Franklin Running

Dr. Jordon Shaw is the director of information technology for the City of Franklin in Tennessee. He’s responsible for all information technology required to keep the city running on a day-to-day basis. “The IT Department is made up of 23 professionals that support the 750 employees of the City of Franklin,” he said. “In my position, I am a part of the city's leadership team, which is responsible for the overall strategic plan. Every day, I get to go to work and serve our community.”

Shaw began working in IT while still in high school. During that time, he joined the Army National Guard and attended basic and advanced training. When he returned home, Shaw attended Nashville State Community College to study computer networking. He joined the Department of Defense, working in computer network security for the Tennessee Military Department then transferred to Bethel University to complete a degree in organizational management. Shaw then earned a master’s degree in information systems from the University of Phoenix. Just six months later, he began working toward a Doctor of Business Administration in Business Administration degree at Argosy University, Nashville.

He chose Argosy University, Nashville because a doctoral degree enabled him to teach others and advance his career. “I [also] needed to be in a program where I could go on campus and get support if I needed,” he added. “I loved the format of the program. My program was a hybrid program, which meant that I got the flexibility of the online programs but also the benefit of being in a classroom one weekend a month.”

He mentioned that research skills earned in graduate school prepared him for the in-depth research required in his position. “It's not just about being able to find any research,” he said. “It’s about finding the right research and Argosy helped me a great deal with this. Try to make a decision on your topic as quickly as you can after starting your program. That way, as you're going through your classes, you can do research related to your topic.” Shaw mentioned that the faculty was helpful and approachable.

Shaw advises current students to complete their dissertation in a timely manner—and to retain the information. He added that his dissertation took longer than expected because he was balancing school, work and life. “After nine years in the National Guard, my wife and I were expecting our first child and I decided to leave the National Guard.”

Shaw also left the Department of Defense and accepted a position with the City of Franklin as a database manager. Four years later, he was offered a director of information technology position for a Nashville company. “I was working on my dissertation to try to finish my degree. With the work/life balance, my dissertation [took a long time to complete]. However, on July 29, 2014 at 2:00 p.m., I successfully defended my dissertation. Outside of my wedding and the birth of my child, it was one of the proudest moments of my life.”

With his doctoral degree in hand, Shaw applied to, and was hired as, the assistant director of information technology for the City of Franklin. Less than three years later he moved into his current position. “My degree from Argosy University was important in helping me to [move into] my current position as the IT director,” he stated. “My position requires not only a degree in technology, but in business administration as well.”

Shaw served a total of nine years in the Army National Guard and earned the rank of senior systems analyst/sergeant. He received leadership awards including the U.S. Army Meritorious Service Medal, U.S. Army Commendation Medal, Tennessee Army National Guard Individual Achievement Award and Tennessee Army National Guard Commendation Award

He also served on community committees including the Comprehensive Plan Steering Committee and the Parks and Recreation Commission for the City of Spring Hill, Tennessee.

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